Last updated: March 13, 2025
Alteridad collects minimal personal data, such as user names, email addresses, and avatars, solely to provide our services. Data related to inventory, sales, or product categories remain under client ownership and are processed only for operational purposes.
Alteridad fully complies with GDPR for personal data protection. Data may be processed outside the EU via trusted providers like Vercel, Cloudflare, and Supabase, with robust protections (DPAs and Standard Contractual Clauses) in place.
Alteridad utilizes third-party AI services (OpenAI, Anthropic) to enhance functionality. Data processed through these services currently excludes personally identifiable information. If personalization involving identifiable data is introduced, explicit user consent will be obtained.
We employ strict security protocols, including role-based permissions, domain-restricted authentication, and robust access policies, to protect your data.
Alteridad uses cookies and similar technologies solely to enhance platform usability. User activity outside the Alteridad platform is not tracked.
Your data is retained only as necessary for service provision. You may request data deletion or export anytime; we will promptly comply.
You have the right to access, rectify, or erase your personal data managed by Alteridad. Contact your account manager directly for such requests.
Alteridad reserves the right to modify this policy periodically. Substantial changes will be communicated clearly via email or platform notifications.
For any questions regarding this Privacy Policy, please directly contact your Alteridad account manager.